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TERMS & CONDITIONS

Last updated: August 28, 2025

Welcome to Fiorie Jewellery ("we", "us", or "our"). By accessing or purchasing from our website, www.fioriejewellery.com ("Site"), you agree to be bound by the following Terms & Conditions. Please read them carefully before using our services.

If you do not agree with any part of these terms, please do not use the Site.

1. Use of the Site

By using this Site, you confirm that you are at least 18 years old or accessing the Site under the supervision of a parent or legal guardian. You agree not to use the Site for any illegal or unauthorised purpose.

2. Product Information

We strive to ensure that all product descriptions, images, and prices are accurate and up to date. However:

  • Colours may vary slightly due to screen settings.

  • We reserve the right to correct any errors or inaccuracies without prior notice.

  • All prices are listed in AUD and may include or exclude applicable taxes or shipping fees depending on your location.

3. Orders and Payments

When you place an order:

  • You agree that all information provided is accurate and complete.

  • We reserve the right to refuse or cancel any order for any reason, including product unavailability or suspected fraud.

  • Payments are processed securely through third-party gateways. We do not store payment information.

4. Shipping & Delivery

  • Shipping times may vary based on location and product availability.

  • You are responsible for providing the correct shipping address. We are not liable for lost items due to incorrect address information.

5. Taxes and Duties

  • Prices are inclusive of taxes for shipments destined for Australia.

  • If sales tax does not apply in your destination country, no taxes will apply to the purchase.

  • For other countries, applicable taxes and duties will be calculated and shown during checkout.

  • Customers are responsible for ensuring they comply with any local customs regulations or import restrictions.

6. Returns & Exchanges

Please refer to our Returns Policy for information on eligible returns and the return process.

Typically:

  • Returns are accepted within 14 days of receiving the item.

  • Items must be unworn, in original condition, and with packaging.

  • Custom-made or personalised items are not be eligible for return.

7. Intellectual Property

All content on this Site—including images, logos, text, and product designs—is the property of Fiorie Jewellery or its licensors and is protected by copyright and intellectual property laws. You may not use, reproduce, or distribute any content without written permission.

8. User Accounts

If you create an account on our Site:

  • You are responsible for maintaining the confidentiality of your login information.

  • You agree to notify us immediately of any unauthorised use of your account.

9. Limitation of Liability

To the fullest extent permitted by law, Fiorie Jewellery shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.

10. Privacy

Your use of our Site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and safeguard your personal data.

11. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Australia, without regard to its conflict of law provisions.

12. Changes to These Terms

We reserve the right to update or modify these Terms at any time. Changes will be effective once posted on this page. Continued use of the Site after changes are posted constitutes your acceptance.

13. Contact Us

If you have any questions about these Terms & Conditions, please contact us at:

📧 info@fioriejewellery.com

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