We are an online-only brand and don’t have a physical storefront. However, if you're based in Sydney, our ready-to-ship pieces can be viewed by appointment at our private residence in Westleigh. If you’re not local, our Try Before Forever program lets you experience your ring before committing — we create a 925 sterling silver replica of your design so you can see it, wear it, and be completely sure before going ahead with your solid gold piece. We ship Australia-wide and internationally, fully insured with tracking 🤍

Fiorie Jewellery is an Australian-owned, online-only brand. As a small, dedicated team, we prioritise exceptional one-on-one service while maintaining transparent, accessible pricing. See our About us section to learn more!

If you've commissioned a bespoke ring from our Signature Range, you’ll receive a computer-aided design (CAD) within 48 business hours of placing your order. Once received, you will have an additional 48 hours to provide your approval. If we don’t receive confirmation within this timeframe, your design will automatically progress to the production phase to ensure your beautiful piece is crafted and ready for you within your chosen timeframe.

Absolutely. You’ll receive regular communication from our team throughout your piece’s crafting journey. Upon completion, we’ll be in touch to provide your tracking information. Please note, each update along your piece’s journey will be delivered to the email you provided at the beginning of your journey with us.

Our jewellery is designed in Australia and crafted in China, where we’ve carefully selected our manufacturing partner based on shared values of sustainability and ethics. We’re committed to doing right, which is why we’ve personally visited and vetted dozens of factories to ensure they meet our high standards. We look for clean, safe work environments and treat employees with respect. By choosing a single long-term partner whom prioritize their team, we help create better workplaces, which leads to highly skilled, dedicated craftsmen consistently producing top-notch, high-quality jewellery — made with care!

Yes, we offer complimentary engraving on all of our ranges! ✨ Add a personal touch to your dream ring with a special engraving—whether it’s a meaningful date, nickname, or an inside joke. The choice is totally yours! 💍 Engraving is placed on the inside of the ring band, making it your little secret. When you place your order, simply add your engraving request in the order notes, and we’ll take care of the rest!

All Fiorie jewellery materials are independently tested to comply with EU REACH safety standards for jewellery intended for prolonged skin contact. Our tested materials passed strict limits for nickel release, lead, and cadmium content. Results showed: Nickel release levels well below EU compliance limits No detectable lead No detectable cadmium This testing helps ensure our jewellery is suitable for everyday wear and comfortable for most people, including many with sensitive skin. Please note: Individual sensitivities can vary, particularly for those with severe metal allergies White gold alloys may contain more nickel than yellow or rose gold alloys, which is common across the jewellery industry For clients with severe metal sensitivities or known nickel allergies, we generally recommend platinum as the safest option for long-term everyday wear Our commitment is to provide high-quality materials that meet internationally recognised safety standards while remaining transparent about the metals and alloys used in fine jewellery.

Absolutely. We encourage customers to reach out for personalised guidance before purchasing. See our contact page for options